Avis, notation et commentaires - Beech Mountain Resort
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Avis, notation et commentaires - Beech Mountain Resort
Total (2.7)
Le nombre d'avis d'une station est affiché ici et n'est pas uniquement calculé sur la base d'une moyenne simple, mais prend en compte plusieurs facteurs, y compris quand l'avis a été publié.
C'était bondé. Apparemment, ils vendent des forfaits de ski à volonté. L'endroit était inutilisable.
Michael Peaden
Nous passons toujours d'excellents séjours dans cette station. Idéale pour les familles. Les pistes sont bien entretenues. L'école de ski pour les plus jeunes est super ! Petit conseil : récupérez votre matériel de location la veille au soir à la station ou ailleurs. L'attente pour récupérer le matériel le jour même peut être longue.
Chad Hoffman
Le service client et la direction de Beech Mountain sont catastrophiques. Ma dernière expérience, le 15 janvier 2024, a été la pire de toute ma vie de skieur. Le télésiège principal n°5, qui mène au sommet, était hors service depuis plus d'une heure. Après avoir fait la queue, j'ai décidé de revenir le lendemain pour conserver mon forfait flexible de 4 heures (sur les conseils d'un autre employé). À mon retour le 15 janvier, on m'a annoncé que mon forfait n'avait pas été rechargé. On m'a envoyé au bureau administratif pour régler le problème et le recharger, sur présentation d'un ticket de caisse valide. La personne que j'ai eue au téléphone, Lesley, était extrêmement désagréable et m'a immédiatement accusé d'inventer des histoires. Elle était très arrogante et a même menacé d'appeler la sécurité (contre un ancien militaire qui profitait simplement de son temps libre). J'ai donc abandonné et suis allé récupérer mes skis, laissés près des remontées mécaniques. Je me suis arrêté aux toilettes et j'ai glissé et chuté devant les sanitaires (du bâtiment principal). À partir de là, les choses n'ont fait qu'empirer avec la direction de la station.
J'ai été examiné par les pisteurs-secouristes après que plusieurs personnes m'aient recommandé de les consulter. Le médecin, Tom, a fait un excellent travail. Cela a malheureusement entraîné une heure d'attente supplémentaire pour répondre à leurs questions et remplir des formulaires sur tablette. En chemin, un membre du personnel a affirmé à une dame âgée que ma chute était intentionnelle (il ne s'agissait pas d'un membre de l'administration ni d'un employé de Beech Mountain). C'était totalement faux. Une fois de plus, j'ai essayé de skier deux jours de suite et n'ai pu faire qu'une seule descente.
J'étais prêt à partir et à rentrer à Columbia, en Caroline du Sud. Frustré par mon séjour au ski et le manque de service, j'ai constaté, en arrivant au parking, un véritable chaos : les gens essayaient de partir, mais se retrouvaient bloqués. L'état des routes s'est rapidement dégradé et beaucoup trop de véhicules n'étaient pas équipés pour l'hiver. Inutile de dire que cela a été un calvaire de plus de six heures : des véhicules poussés, remorqués, des habitants déneigeant les routes, etc. De nombreux véhicules ont dû être abandonnés et déplacés sur le bas-côté, créant ainsi une voie de déneigement à une seule voie. Beech Mountain m'a vraiment déçu et a laissé les routes se dégrader complètement. Ils ont finalement réussi à déneiger et saler une voie, et la route était praticable à minuit. Ski Beech et la ville de Beech Mountain doivent donc présenter leurs excuses à tous les skieurs et habitants pour leur manque de gestion. Je tiens absolument à faire mon séjour au ski ! Rentrer chez moi à Columbia (Caroline du Sud) à 4h30 du matin, faute d'hébergement, était inacceptable et extrêmement dangereux.
Chad Hoffman
Un client fidèle de Beech Mountain depuis plus de 33 ans
Bob
This was the worst experience I’ve ever had. No rentals, no parking, crowded. Waste of time and will never go back. Stay away and spend your money elsewhere!
Matt Giannini
Went to beech for my third time this past weekend and it was CROWDED. The lines for the lifts were extremely long and some people would just ski to the front and cut in line to the complaints of everyone in line in front of staff and they just stood there. Once I finally got on a lift the exits were poorly maintained. Steep slope off the lift with a very short turn radius. As in the lift pushed me into my fellow riders as we got off causing people to fall almost every time they got off. Even if there was a normal slope and the lift wasn't pushing you into people the slope itslef would be so worn in the middle that the people on the sides would slide into the middle again cause people to fall. I spent about 30 mins watching the 3 lifts at the top and about 85% of people fell.
This has been an issue each time I have visited Beech over the past year so its not a one time event I could forgive.
Never once saw ski patrol on the mountain either.
All slopes converge into the green slopes at the bottom meaning theres no safe space for beginners to learn. They have a trail called the carolina caribean but i havent seen it open so all the blue and black diamond skiers merge with the beginers halfway up the mountain and it just makes things unsafe. 5 trails converge inot 2 wide trails.
We were so impressed how everyone made sure my granddaughter, DIL and myself had a great day skiing.. The improvements that were made such as lift and conveyor and each person working the lifts were so helpful and making sure my granddaughter had the time of her life. Truly love Beech Mtn the snow was good for late March and not a better view anywhere from the top of the Mountain. A great for a family to ski together
Shane Stone
My experience was so disappointing due to the fact that trails were unsafe, unmarked and there was no ski patrol to be found anywhere. I was there today, Jan 1st and there was more mud than snow. I can’t believe that they were open. They’re managemant must only care about money and not the safety of their customers. I will never visit this resort again and will not recommend it.
My Daughter-in-law and myself took our 5 year old skiing for the second time and we were so impressed with how all the lift operators made sure her ride up mountain would be memorable for a life time. The addition of the new lift, lockers and the friendliness of Beech Mtn. Made this trip special. It was the Friday, next to the last day of the season and the snow was good and our 5 year old has grown to love Beech Mountain Ski Resort. Again the lift operators in the past we have all had concerns at time but these women and men made all of us want to continue skiing Beech Mountain. By far the best ski resort in the region
Amanda
8 members of my family went tubing. There is a 20 ft hill at the bottom meant to stop the tubes with a steep cliff and trees over the hill. They have a couple of staff standing on the ledge of the hill that batt people down if possible which is 1) not safe for staff and 2) very poor methodology. Why there is not a net is beyond me. 4 members of my family jumped the hill and FELL DOWN THE CLIFF. 2 sustained head injuries and 1 was knocked unconscious. 1 broke their arm and sustained full body scratches and bruises. My 6 year old niece thankfully got the least injured but still had a bruised back, bottom and legs. The staff did not come to help, instead they laughed. I had to figure out where my family was myself as to me they had disappeared by the time I got to the bottom of the tubing hill. I myself had to ask for medical assistance. The first aid staff treated us very very poorly. When I asked what the procedure was this was the reply I got which was preceded by more laughter “What do you think, I got a doctorate or an X-ray machine in the back? If you need assistance you might wanna go to the hospital. They look fine, they can walk.” REALLY??!? My family is Venezuelan but speak perfect English. Perhaps this was discrimination as I would hope not all guests get this type of treatment. After, they made them get back conveyor belt to go back up which is ridiculous. When we got up we went to try and talk to someone else inside the ticketing window. They would not give us a refund and blamed changing weather conditions. PS, the weather had not changed. And if it did and was then dangerous, why not shut down at least that lane? They would not give us any information, would not let us talk to someone in charge (of course more laughter) and ultimately, ended up shutting the window on me after I said “if this was your family, you wouldn’t be acting this way.” I have never encountered such a rude staff especially with a guest who was just knocked unconscious and bleeding out the head is standing there with his 2 young children balling their eyes out. What’s more is that they did not close that tubing lane after this incident. This happened on February 21, 2021 at approximately 6:20 pm. I would really like to know if anyone had an incident afterwards, I’d be willing to bet on it as it was the most disorganized, dangerous resort I’ve been to. DO NOT GO HERE IF YOU VALUE SAFETY!!! I could keep going on all the crazy things I saw in my short 30 minutes on that tubing hill. I really hope they get more organized, implement better safety standards, and def get a better non-racist staff!
Brittany
I have not been around so many people since Covid hit and I have been to Dollywood and splash country. They were sold out so I guessing 10,000 people. Waited 2 hours for pre purchased lift tickets and rentals. Was in the rental room with 100 people masked and unmasked for at least an hour to get rentals. The mountain felt very unsafe to many people and half that were just beginners. I didn’t see Any water filling stations or hand sanitizer...completely low on staff. Waited 40 mins to get food in a room with around 75 people. Got there at 8:45 left at 5:00 and got in 6 runs on the high speed quad because of HUGE lines. This was a Saturday and I would not recommend a weekend day. They should lower the number of people allowed on the mountain and they have no systems in place to handle this many people even without COVID. I love Beech Mountain but was very disappointed by our visit.
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